#1 PROVIDER EXPERIENCE

Fast Online Practice Setup Experience

Add logo, room description, provider profiles, legal documents

Create or remove new providers & virtual clinic waiting rooms

Turn on/off walk-ins, scheduling, payment, and other features

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Efficient Workflow Experience

Get mobile notifications when a patient is ready to be seen

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Triage patients in different waiting rooms all from a single provider dashboard

Track patients throughout their visit – know exactly which provider they are with at any point

New! Coordinate among nurses, physicians, and appointment schedulers with customizable assignment tags such as “Ready for physician”

Practical Backend Experience

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Check admin dashboard with graphic call reports – export in tabular form

Manage provider and patient scheduling

Set visit payment amounts, generate invoices

Manage call recordings

#2 PATIENT EXPERIENCE

Create your clinic to give patients the experience you want

Before the Visit

  • Invite patients to your branded waiting room by email or website button

  • Allow walk-ins and/or scheduled visits

  • Customize intake forms – whether it’s 2 lines or 2 pages

  • Check wait times and see who’s ready from the patient queue

  • Show educational videos or articles as patients wait

  • Collect online credit card payments

  • Always have live chat support on hand

During the Visit

  • See patients 1-on-1 or in a group

  • Add in remote family members, interpreters, and other care team members on the fly

  • Share and annotate images, documents & websites as though you were face-to-face

  • Send files by dragging and dropping to video

  • Live stream digital peripherals such as otoscopes and dermatoscopes 

After the Visit

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  • Have patients self-schedule follow-up visits

  • Send auto-confirmations and reminders via email & SMS

  • Let patients immediately review their visit notes & attachments

  • Get instant feedback with a post-visit survey

  • e-Prescribe medication

Everyday Health

Engage patients in their everyday health goals. Have them:

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  • Set personal health and wellness goals with their care team

  • Track their own progress with wellness device data from Fitbit, wireless scales, blood pressure cuffs, etc

  • Share their food diary, mood chart, or other wellness charts

  • Securely message their questions or just share vacation photos